Services/Support Provided

IBI Systems provides our vendors and dealers with the following technical support for ZyXell Personal Computers:-

Technical Support

1. Full range of ZyXell personal computers.
2. Quality Controlled components.
3. Fully integrated and tested system prior to delivery.
4. Weekly delivery arrangement.
5. Customer service hotline.
6. Wide technical workshop coverage.
7. Guaranteed parts availability for upgrade.
8. Full technical service workshop.

PC Maintenance and Repairs

All of our service centers are capable of repairing and servicing PCs and Printers. Besides the PC Partners outlets, we have engaged the services of more than 60 service contractors to service our PCs which are sold to our customers nationwide.

Printer Repair and Maintenance

IBI Systems has been appointed by Canon and Epson as their authorized service center for inkjet and dot matrix printers. All of our printer technicians are well trained and have received certifications from these companies. We are also capable of repairing and servicing HP laser jet printers.

The following are service locations covered by IBI Systems (M) Sdn Bhd

 

North Region

1.  Kangar
2.  Langkawi
3.  Alor Setar
4.  Jitra
5.  Sungai Petani
6.  Baling
7.  Guar Chempedak
8.  Grik
9.  Penang
10.  Butterworth
11.  Seberang Perai
12.  Bukit Mertajam
13.  Kulim
14.  Kepala Batas

MidNorth Region

1. Taiping
2. Bagan Serai
3. Parit Buntar
4. Kuala Kangsar
5. Ipoh
6. Batu Gajah
7. Kampar
8. Sitiawan
9. Ayer Tawar
10. Sri Manjung
11. Teluk Intan
12. Bidor
13. Tanjung Malim
14. Kuala Selangor
15. Sungai Besar
16. Tanjung Karang
17. Sasaran
18. Rawang

MidWest Region

1. Kajang
2. Banting
3. Teluk Panglima
4. Bangi Semenyih
5. Seremban
6. Lukut
7. Nilai
8. Port Dickson
9. Kuala Pilah
10. Bahau
11. Senawang
12. Malacca
13. Majid Tanah
14. Tampin
15. Muar
16. Tangkak
17. Jasin
18. Gemas
19. Kelang

 

Central Region

1. Cheras
2. Taman Tun Dr. Ismail
3. Ampang
4. Jalan Kelang Lama
5. Puchong
6. Sentul
7. Brickfields
8. Taman Melawati
9. Pandan Indah
10. Sungai Buloh
11. Petaling Jaya
12. Pudu
13. Kampung Baru
14. Setapak
15. Sungai Besi
16. Sungai Way
17. Maju Jaya
18. Kampung Pandan
19. Selayang
20. Kepong

Southern Region

1. Johor Bharu
2. Tampoi
3. Kota Tinggi
4. Kluang
5. Mersing
6. Kulai
7. Batu Pahat
8. Pontian Kecil
9. Simpang Renggam
10. Segamat
11. Yong Peng
    

NorthEast Region

1. Kota Bahru
2. Pasir Mas
3. Pasir Putih
4. Tanah Merah
5. Lundang
6. Kubang Kerian
7. Kuala Krai
8. Machang
9. Gua Musang
10. Kuala Terengganu
11. Permaisuri
12. Jerteh

MidEast Region

1. Kuantan
2. Raub
3. Bentong
4. Kuala Lipis
5. Jerantut
6. Temerloh
7. Mentakab
8. Triang
9. Maran
10. Kemaman
11. Dungun
12. Kerteh
13. Pekan
14. Muadzam Shah
15. Kuala Rompin